Privacy Policy


  1. This privacy policy (“Privacy Policy”) governs the processing of your personal data as part of your use of our Website (the “Website”) and the related services (collectively referred to as the “Services”). This processing is carried out by B & B Anversia as controller, with its registered office at Stefaniestraat 22, 2018 Antwerpen (“we”, “us”), in accordance with the applicable legislation on the protection of personal data.
  2. By using our Website and / or our Services, you acknowledge that you have read this Privacy Policy carefully and that you agree with it without reservation. We reserve the right to change the Privacy Policy regularly in accordance with our own understanding. Such change will be communicated via the Website.
  3. By clicking the privacy opt-in checkbox on forms on the website, you declare that you have indeed read this Privacy Policy and agree to this. You declare that you understand the purposes for which your personal data are processed. You also agree that your continued use is understood as a continued consent. You can withdraw your consent at any time by sending a request to
  4. Please note that we may use so-called ‘cookies’ or similar technology as part of the Website and / or the Services. Cookies are small text files that are placed on the hard disk of a device, and that contain certain information, including sometimes personal data. For more information regarding our use of cookies, please read our Cookie Policy (
  5. This Privacy Policy was last updated on 22/05/2018.

2. What & why we process data

  1. When you use the Website and / or Services, we process personal data that relates to you. Such personal data include:
    When Which Why (goal Legal basis
    Use of Website Personal identification Client management Legitimate interest
    Use of Services Direct marketing Permission (if applicable)
    Reservation Personal identification Justified interest
    Contact us


  2. In principle, we obtain the above mentioned personal data directly from you. We do not send any of the personal information you provide via the Website to providers of social media, unless you agree to this. In addition to the aforementioned purposes, we can also process your personal data:
    To provide you with a personalized (the efficient way to provide information about products and services you request, via the Website, e-mail, telephone or social media channels.
  • To process your personal data so that we can provide the Services.
    For direct marketing purposes, i.e. to provide you with targeted communication, promotions, offers and other advertisements from us or our selected partners. For this we will ask for your prior permission.
  • To perform statistical analyzes to improve our Website and / or Services, or to develop new products or services.
    To provide to a financial institution or payment service provider in order to enable your financial institution and the payment service provider to comply with their legal obligations.
  • To transfer to the police or the judicial authorities as evidence of possible crimes or if there are reasonable suspicions of a wrongful act or crime committed by you through your registration or use of the Website or the Services.
  • In the context of a possible merger with, takeover of / by or split by a third party, even if that third party is outside the EEA (European Economic Area).
    If and when your registration on the Website or use of the Website or Services can be considered (a) as a violation of the terms or intellectual property rights or any other right of a third party, (b) a threat to security or integrity of the Services, (c) a threat to the Website or Services or systems of us or our subcontractors due to viruses, Trojans, spyware, malware, or any other form of malicious code, or (d) in which way also illegal or unlawful, discriminatory or abusive, we may process your data for the benefit of ourselves, our partners or third parties.

3. With whom we share data

  1. We do not transmit your personal data to third parties in an identifiable way if this is not required to provide the Services, without your explicit consent.
  2. We can call on external processors to offer you the Website and / or Services. We ensure that third party processors may only process your personal data on our behalf and on written instruction from us. We guarantee that all external processors are selected with due care so that we can count on the security and integrity of your personal data.
  3. We may transfer anonymized and / or aggregated data to other organizations that can use this data to improve products and services and organize the marketing, presentation and sale of products and services to measure.

4. Where we process data

  1. We and our external processors will only process your identifiable personal data in the EEA.
  2. We may transfer your anonymised and / or aggregated data to organizations outside the EEA. If such a transfer takes place, we will ensure that there are appropriate safeguards to ensure the security and integrity of your personal data, and that all rights relating to personal data are guaranteed that you might enjoy under applicable mandatory law.
  3. If a transfer of your personal data and / or anonymous and / or aggregated data takes place, the following legal protection mechanism is introduced:

Which        /Country outside EEA /Legal transit mechanism

Facebook          USA                             EU – US Privacy Shield
Google               USA                             EU – US Privacy Shield
LinkedIn           USA                             EU – US Privacy Shield

5. How we process data

  1. We will do our utmost to process only the personal data necessary to achieve the purposes stated in this Privacy Policy. We will process your personal data in a legal, fair and transparent manner. We will do our utmost to keep the personal details accurate and up-to-date.
  2. Your personal data will only be processed as long as necessary to achieve the purposes stated in this Privacy Policy or until you withdraw your consent to its processing. Please note that the withdrawal of consent may imply that you are no longer able to use the Website and / or Services in whole or in part. If you have registered with our Website, we will delete your personal data if you delete your profile, unless a legal or regulatory obligation or a court or administrative order would prevent us from doing so.
  3. We will take appropriate technical and organizational measures to keep your personal information safe from unauthorized access or theft and against unintentional loss, manipulation or destruction. Access by our staff or staff of our external processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations. However, you understand that caring for safety and security are only best efforts obligations that can never be guaranteed.

6. Your rights

  1. You have the right to request access to all personal data that we process about you. Requests for access that are apparently submitted with a view to causing nuisance or damage to us are not dealt with.
  2. You have the right to request that all personal data about you that is inaccurate or inaccurate be corrected free of charge. If you have registered on our Website, you can correct many of these details yourself via your profile. If such a request is submitted, you must also enclose proof that the personal data for which the correction is requested is incorrect.
  3. You have the right to withdraw your previously given permission for the processing of your personal data. You can withdraw your consent at any time by sending an e-mail to or by deleting your profile (if applicable).
  4. You have the right to request that personal data relating to you be deleted if it is no longer necessary in the light of the purposes set out in this Privacy Policy or if you withdraw your consent to its processing. You should, however, take into account that an application for removal will be assessed by us in the light of legal or regulatory obligations or administrative or judicial orders that may prevent us from removing the personal data concerned.
  5. Instead of deletion, you can also request that we limit the processing of your personal data if (a) you dispute the correctness of those data, (b) the processing is unlawful or (c) the data is no longer required for the aforementioned purposes but you need them to defend yourself in court proceedings.
  6. You have the right to oppose the processing of personal data if you can demonstrate that there are serious and justified reasons related to special circumstances and justify such opposition. However, if the intended processing is considered direct marketing, you have the right to oppose such processing free of charge and without justification.
  7. When your personal data are processed on the basis of permission or on the basis of a contract and the processing takes place by automated means, you have the right to receive the personal data you have provided us in a structured, generally used and machine-readable format and, if technically possible, you have the right to pass this information directly to another service provider. The technical feasibility of this is exclusively assessed by us.
  8. If you wish to submit a request to exercise one or more of the above-mentioned rights, you can send an e-mail to This request must clearly state the right you wish to exercise and why. It must also be dated and signed and be accompanied by a digitally scanned copy of your valid identity card that proves your identity. We will immediately inform you of the receipt of such request. If the application proves to be well-founded, we will do so as soon as reasonably possible and at the latest thirty (30) days after receipt of the application.
  9. If you have a complaint about the processing of your personal data by us, you can always contact us via the e-mail address If you are dissatisfied with our reply, you are free to file a complaint with the competent data protection authority, the Commission for the protection of privacy (CPP). For more information, go to